Privacy Policy & Website Terms of Use

Effective Date: September 9, 2026
Last Updated: October 2, 2026

Welcome to Change With Change (“we,” “our,” or “us”). We are committed to protecting your privacy and providing a safe, transparent website experience. This Privacy Policy & Website Terms of Use explains how we collect and use information, the terms governing your use of our website, and how donations are handled through third-party services.

By accessing or using our website, you agree to these terms. If you do not agree, please discontinue use of the website.

1. Privacy Policy

Information We Collect

When you use our Contact Us form, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Message or other information you voluntarily provide

We use this information to respond to inquiries, communicate with individuals interested in our mission, and address requests related to our programs and charitable activities.

Please do not submit sensitive personal information, passwords, or payment details through our contact form.

How We Use Your Information

We may use the information you provide to:

  • Respond to questions and inquiries.

  • Communicate about our mission, programs, and activities when appropriate.

  • Coordinate volunteer participation and other organizational activities.

  • Maintain website functionality and security.

  • Comply with applicable legal obligations.

We do not sell or rent personal information collected through our website.

How We Share Your Information

We may share information with service providers who help us operate our website, manage communications, or provide technical support. We may also disclose information when required by law or when reasonably necessary to protect our rights, security, or operations.

We do not sell personal information to third parties.

Cookies and Website Analytics

Our website platform and integrated services may use cookies or similar technologies to support website functionality, understand visitor activity, and improve the user experience. These services may collect information such as browser type, device information, and pages visited.

The use of these technologies depends on the website platform and tools enabled on our website.

Data Security and Retention

We take reasonable administrative and technical measures to protect the personal information we maintain. However, no electronic transmission or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to respond to inquiries, operate our organization, maintain appropriate records, comply with legal obligations, and resolve disputes.

Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age of 13 without legally required parental consent. If you believe a child has submitted personal information in circumstances requiring parental consent, please contact us so we can review the matter and take appropriate action.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain. You may submit a request through the Contact Us form on our website. We may need to verify your identity before responding.

2. Donations and Third-Party Services

Donations Processed Through Zeffy

Our website provides a link to make donations through Zeffy, a third-party donation platform.

Change With Change does not directly process donations or collect payment card or banking details through our website. Donations are completed through Zeffy and are subject to Zeffy's applicable terms, privacy policy, payment procedures, and disclosures.

When you make a donation, Zeffy may collect and process personal, payment, and transaction information necessary to complete your contribution and provide related services.

We do not directly store your complete payment card or banking details through our website.

For questions about donation transactions, confirmations, receipts, or refund requests, you may contact Zeffy or Change With Change, as appropriate. Refunds and transaction adjustments are subject to applicable law and the relevant platform's policies.

Use of Donations

Contributions are intended to support Change With Change's mission and charitable activities, subject to any applicable restrictions disclosed when the donation is made and applicable law.

We strive to use contributions responsibly and in furtherance of our mission, but we do not guarantee a particular outcome or impact from any individual donation.

Tax Deductibility: Do not assume that a contribution is tax-deductible solely because it is made through our website. Tax deductibility depends on our legal and tax status and applicable law. Donors should consult their donation receipt or a qualified tax professional if necessary.

Third-Party Websites

Our website may contain links to third-party websites and services, including Zeffy. These links are provided for convenience and do not necessarily constitute an endorsement of all third-party products, services, or content.

We do not control third-party websites and are not responsible for their content, availability, privacy practices, security, or transactions. Your use of third-party services is subject to their own terms and policies.

We encourage you to review the relevant third-party policies before providing information or completing a transaction.

3. Website Terms of Use

Permitted Use

You agree to use our website only for lawful purposes. You may not:

  • Use the website in violation of applicable laws or regulations.

  • Submit false, misleading, abusive, or unlawful content through our contact form.

  • Attempt to disrupt, damage, or gain unauthorized access to our website or systems.

  • Copy, reproduce, distribute, or commercially exploit protected website content without permission, except as permitted by law.

We reserve the right to restrict access to our website when reasonably necessary to protect its security, integrity, and operation.

Contact Form and Communications

Submitting an inquiry through our Contact Us form does not establish a contractual relationship or guarantee a response, financial assistance, program participation, or other services from Change With Change.

We may use the contact information you submit to respond to your inquiry and address your request in accordance with this policy and applicable law.

Intellectual Property

Unless otherwise indicated, the original text, graphics, logos, design elements, and other content on our website are owned by or used with permission by Change With Change.

You may access and share links to our publicly available content for personal, informational, or nonprofit-support purposes, provided you do not misrepresent our organization or imply an endorsement without permission.

You may not reproduce, modify, distribute, or commercially use protected content without prior authorization, except where permitted by law.

Website Disclaimer

Our website and its content are provided on an “as is” and “as available” basis, to the extent permitted by law.

We make reasonable efforts to provide accurate and current information but do not guarantee that all content will always be complete, accurate, available, or free from errors.

Information about our mission, programs, and charitable activities is provided for general informational purposes and does not guarantee any specific result or outcome.

Limitation of Liability

To the extent permitted by applicable law, Change With Change will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of, or inability to use, our website or third-party services linked from it.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Indemnification

To the extent permitted by law, you agree to be responsible for claims, losses, or expenses arising from your unlawful use of the website, your violation of these terms, or your infringement of another party's rights.

This provision does not apply where prohibited by law or to the extent a claim results from our own conduct.

4. Governing Law

These terms are governed by the laws of the state in which Change With Change is legally organized, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute relating to these terms or use of our website will be handled by a court of competent jurisdiction as permitted by applicable law.

5. Changes to This Policy

We may update this Privacy Policy & Website Terms of Use from time to time to reflect changes in our practices, services, or legal obligations. Updated versions will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after updated terms are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.

6. Contact Us

If you have questions about this policy, your personal information, donations, or use of our website, please contact Change With Change through the Contact Us form on our website.

Thank you for supporting Change With Change and our mission to make a meaningful difference in the communities we serve.